The Environment and Recreation Directorate is responsible for the delivery of the following services: Water & Drainage (on behalf of Irish Water), Waste Management Waste Operations and Recreation & Sport . Our approach to care for the Environment is based on the principle of sustainable development i.e. “development that meets the needs of the present without compromising the ability of future generations to meet their own needs”. Cork City Council, in its role as a provider of services such as waste collection, recycling facilities, water and drainage can undertake measures to protect the environment we live in, nevertheless there is a duty on everybody to make their contribution in the area of environmental care.
This Directorate is responsible for the delivery of the following services:
How To Find Us:-
Environment & Recreation Directorate,
Water Services Section,
Room 315,
City Hall,
Anglesea Street, Cork.
Telephone:- + 353 2 1 4924514
Fax:- + 353 21 4924006
Office Hours: 9 a.m. to 5 p.m. Monday to Friday excluding public holidays
Telephone Numbers:
Water Services:
Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new national water services authority. Cork City Council operates public water supplies on behalf of Irish Water.
Drinking Water & Waste Water Service Requests - 24 Hours
Faults Water Supply and Waste Water 1850 278278
Domestic Billing Queries 1850 448448
Commercial Water Queries 1850 778778
Irish Water https://www.water.ie/help-centre/contact-us/
Flooding Management & Surface Water Queries (021) 4924514
Blocked Road Gullies – Roads Directorate (021) 4924758
Waste Management:
Landfill Site/Pollution (021) 492 4299 / 492 4533
Waste Operations:
Litter and Dumping (021) 492 4299
Environment Department, City Hall, Anglesea Street, Cork.
Email: environment@corkcity.ie
Office Hours: 9 a.m. to 5 p.m. Monday to Friday excluding public holidays
Telephone Numbers:
Water Services:
Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new national water services authority. Cork City Council operates public water supplies on behalf of Irish Water.
Drinking Water & Waste Water Service Requests - 24 Hours
Faults Water Supply and Waste Water 1850 278278
Domestic Billing Queries 1850 448448
Commercial Water Queries 1850 778778
Irish Water https://www.water.ie/help-centre/contact-us/
Flooding Management & Surface Water Queries (021) 4924514
Blocked Road Gullies – Roads Directorate (021) 4924758
Waste Management:
Landfill Site/Pollution (021) 492 4299 / 492 4533
Waste Operations:
Litter and Dumping (021) 492 4299
Environment Department, City Hall, Anglesea Street, Cork.
Email: environment@corkcity.ie
Domestic Nuisance Noise Complaints
Domestic and Neighbourhood Noise are a matter to be resolved between the parties concerned.
There are currently no statutory “neighbourhood” noise limits in the Republic of Ireland. Limits set out in Health & Safety Legislation apply to the workplace only.
If the issue cannot be resolved satisfactorily between the parties then a member of the public is entitled to instigate Court Proceedings under Section 108 of The Environmental Protection Agency Act 1992. This can be done through the District Court, Anglesea Street, Cork. A small application fee of €22 is payable to the court. Anyone taking such a case must state in evidence the times the noise is occurring, the duration of the noise and the detrimental effect it is having i.e. interrupting sleep or work.
Noise from Bars & Nightclubs
On receipt of a complaint of noise allegedly emanating from a Bar or Nightclub Cork City Council may write to the premises requesting that noise levels be reduced. However as with domestic noise complaints a member of the public is entitled to pursue a case through the District Court against a premises they allege is creating nuisance noise.
Noise from Alarms
Cork City Council does not maintain records of key holder contact details or security codes for alarm systems and staff are not empowered to;
- Enter any property to disable an activated intruder alarm
- Isolate any electrical supply to an activated intruder alarm
- Release ownership, occupancy or any other details in respect of a property.
It is the property owners and occupiers responsibility to ensure that;
- Alarm systems are maintained serviceable
- Appropriate response mechanisms are in place in the event of activation
Alarms fitted since September 2003 are required, by European Standard EN51031, to sound for at least 90 seconds and no more than 15 minutes. However this does not apply retrospectively to alarms fitted before that date.
For information on the above please contact The Waste Enforcement Section 021-4924739
Noise from Barking Dogs
Noise from barking dogs is dealt with under the Control of Dogs Act 1986. Any complaints should be directed to the Dog Warden on 021-4515534
Aircraft Noise
The Irish Aviation Authority is responsible for dealing with noise from Aircraft.